Frequently Asked Questions
We Got You Covered
-
Hoop Dreams Toronto offers year round youth basketball programs in starting in September 2024. During the summer we offer a week long summer camp in August. 2024 Summer Camp is full. Please check back soon for summer 2025 details.
-
Yes, the program is designed to run year-round, with a break starting at the beginning of summer each year. Each program provides participants with a comprehensive learning experience. This scheduling approach allows for a well-organized curriculum and ensures that participants have the opportunity to join at various points throughout the year. If you have any specific inquiries about program dates or registration details, feel free to contact our support team for more information. We look forward to having you as part of our ongoing educational programs.
-
The Mini Hoopers Program (ages 4-6) runs from 6:00 PM to 7:30 PM.
The Junior Hoopers Program (ages 7-9) runs from 6:00 PM to 7:30 PM.
The Future Hoopers Program (ages 10+) runs from 7:30 PM to 9:00 PM.
-
If you choose to enrol in a class after week 1 has commenced, a partial refund can be granted based on the remaining time of the 18-week program. We encourage participants to register before the start of the program to maximize their learning experience from the beginning. However, we understand that circumstances may arise. If you have any specific concerns or questions about joining a class late, feel free to reach out to our support team for personalized assistance. We're here to help you make the most out of your learning journey.
-
In the case of incomplete or returned payments, a one-week grace period will be provided. After the grace period, if the payment remains unpaid, you will be removed from the program.
-
Our program is tailored for young age groups who are at the beginning stage of learning the fundamentals of basketball. No specific skill set or prior experience is required for enrolment. Whether your child is taking their first steps into the world of basketball or looking to build a strong foundation, our program is designed to accommodate beginners. Our experienced coaches will guide participants through the basics, focusing on skill development, teamwork, and a love for the game. We welcome players of all levels and are excited to help your child embark on their basketball journey with us.
-
If, unfortunately, you miss a class during the program, please note that there will be no refunds or reimbursements provided. We understand that unforeseen circumstances may arise, but due to the structured nature of the program, missed classes cannot be compensated. However, we encourage you to attend the subsequent classes and catch up on any missed material. Our coaches are here to support your learning journey, and we'll be glad to welcome you back to the next class. If you anticipate a scheduling conflict or have concerns about attendance, please communicate with our team in advance. We appreciate your commitment to the program and look forward to your continued participation.
-
If a basketball class is cancelled due to unforeseen circumstances, rest assured that we have a contingency plan in place. In such situations, the missed class will be seamlessly carried over to the following week. Your participation and the continuity of the program are important to us, and we want to ensure that you receive the full 18-week experience. We understand that unexpected events can occur, and our goal is to minimize any disruptions to your learning journey. Should a cancellation occur, we will promptly communicate the rescheduled class details, and we appreciate your understanding and flexibility in these rare instances. If you have any concerns or questions about rescheduled classes, feel free to reach out to our support team for assistance. We look forward to a smooth and enjoyable learning experience for all participants.
-
Yes, once you have joined and registered for the program, it enables Hoop Dreams Toronto to utilize videos and pictures for our official public social media channels, including Instagram, Facebook, our website, and other relevant platforms. This allows us to showcase the achievements, progress, and fun moments of our participants. It's important to note that this social media content is exclusively intended for Hoop Dreams Toronto's official channels. We take privacy seriously, and we are not responsible for any third-party access to these contents. If you have specific concerns or preferences regarding your child's visibility on our social media, please communicate with our team, and we will do our best to accommodate your requests. We value the trust you place in us and aim to create a positive and engaging online presence for our participants.